Thursday, October 25, 2007

Real People Rate Customer Service
For the third quarter, the following brands took top position in their respective categories:

  • Full service restaurant: Olive Garden
  • Fast food restaurant: Subway
  • Pizza restaurant: CiCi's
  • Convenience store: Chevron/Texaco
  • Shoe store: Stride Rite
  • Supermarket: Publix
  • Home improvement store: Ace Hardware
  • Drug store: Walgreens
  • Office supply store: Staples
  • Sporting goods store: Foot Locker
  • Electronics store: RadioShack
  • Department store: Nordstrom
  • Bank: Credit Unions
  • Airline: Southwest
  • Hotel: Hyatt/Marriott (tied)

Source: Corporate Research International's "Real People Ratings"